■质量保障 Quality Guarantee
Thank you very much for choosing our products! In order to protect your rights and interests, in accordance with the principle of responsible for users, we will make the following guarantee for the quality of the products you purchased.
■客户支持 Customer Support
Our company will provide professional technical personnel for installation, instruction, technical training and on-site joint transfer.
In the event of performance failure during normal use by users in the warranty period, our company will provide free maintenance or replacement of new products, until customer s are satisfied.
Upon receipt of customer demand, telephone calls will be made within 2 hours of relevant questions, according to the location of the site, to give the fastest and best after-sales service.
During the warranty period, the company shall have the right not to guarantee the quality and implement paid maintenance service under the following conditions.
(1) failure or damage caused by man-made or unnatural natural environment;
(2) failure or damage caused by improper installation and use;
(3) failure or damage due to the modification, decomposition and assembly of the product.
Users can ask for relevant questions by telephone and get a clear solution.